SupliBrand

Not every project is about building something big — sometimes, it's about refining the small details that hold everything together. This is the story of how we helped Tim polish and improve his website by making crucial legal pages, fixing overlays, redirecting broken links, and conducting a full website review. But more than the work, this project stood out for the trust, patience, and clarity shared between both sides — especially when payment issues arose.

Industry

Personal Brand

Service

Development

Tools Used

Fiverr + Payoneer + Zoom

Completion Timeline

3 Days

How We Started

Tim approached us via Fiverr after exploring our portfolio. From the first message, everything felt professional. He had clear goals, and we jumped into a quick meeting to finalize the scope of work. No miscommunication — just streamlined collaboration.

Tim: “Hey Pardeep, I love your portfolio! Can we hop on a quick meet to finalize everything?”
Me: “Absolutely, Tim! Let’s schedule a meet today. I’ll walk you through the process as well.”


Project Scope

Here’s what we delivered for Tim:

  • 🔒 Legal Pages Creation
    We designed and developed two custom legal pages — Privacy Policy and Terms of Use — tailored to Tim’s business needs.

  • 🧩 Overlay Fixing
    We fixed layout and interaction issues related to overlays, ensuring popups and modals worked smoothly across devices.

  • 🔗 Broken Link Redirection
    We reviewed and redirected all broken or outdated links, improving navigation and SEO structure.

  • 🧪 Full Site Review
    We went through every section of the website to identify and suggest minor improvements for speed, usability, and user experience.

A Hiccup in the Process: Payment Verification

Initially, we agreed to complete the project outside Fiverr via Payoneer, split into two milestones:

  • $40 after 50% completion

  • $40 after full delivery

While the first payment came through smoothly, Payoneer flagged the second transaction for document verification — which failed, twice.

Me: “Tim, I’m really sorry. Payoneer’s putting me through a rough verification loop. The invoice is stuck.”
Tim: “No worries, Pardeep. These things happen. Let’s just take this back to Fiverr.”

Tim remained calm, professional, and trusting throughout — a true sign of client maturity.

Smooth Finish on Fiverr

I created a custom offer on Fiverr for the final payment. Tim accepted it the very next day without hesitation — and even left a heartfelt 5-star review praising our professionalism.

Tim’s Review
“Pardeep is one of the most professional and honest people I’ve worked with. Despite facing technical issues with the payment system, he kept me informed and maintained trust. The work was top quality, and I’ll surely be back for more!”


Conclusion

This project was a reminder that good clients are not just about paying on time — they’re about trust, respect, and clear communication. Thanks to Tim, what could have been a stressful situation turned into a story of mutual growth and understanding.

🙏 Thank you, Tim. Looking forward to working with you again!